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Accessible holidays in the Pyrenees: a welcome designed for all four families of disability
Comfort, independence and dignity in the Lys valley. We are working towards the French state label Tourisme & Handicap for mobility, hearing, visual and cognitive disabilities.
In short
- A fully adapted ground-floor apartment, designed for all four families of disability.
- All public services are step-free on the ground floor.
- Accessible parking spaces and a tactile guide strip from the car park to the entrance.
- Guide and assistance dogs welcome everywhere, free of charge.
- Booking by email and contact form.
- Easy-to-read and large-print welcome documents.
An inclusive booking system
Our booking system was custom-built for all four families of disability. An optional special-needs form is offered when you book, so that we can prepare your arrival and your apartment. This information is treated as health data: explicit consent, used only to organise your stay, never shared with third parties.
Depending on your situation
Mobility
- Step-free adapted apartment: 1.50 m turning space, level-access shower with seat and grab bars, kitchen with clearance under the sink and hob.
- Switches, sockets and handles between 0.90 m and 1.30 m.
- There is no lift: all public services and the adapted apartment are on the ground floor.
Visual
- Tactile guide strip from the car park to the entrance.
- Large, high-contrast signage.
- Large-print welcome documents, braille on request.
- Verbal description of the premises and guidance on arrival.
- Tactile map of the building at reception, books for blind readers in the library.
Hearing
- Permanent induction loop at reception.
- Booking and communication by email.
- Flashing fire alarm, vibrating device lent on request.
- Large-print safety instructions with the 114 emergency number (text and video).
- Subtitles in the cinema room.
Cognitive, mental health and autism
- Easy-to-read welcome booklet, with photos of each step of the arrival.
- Sensory description of each space: noise, light, crowds by time of day.
- Quiet time slots at the pool and snack bar, a calm-down space.
- On request: noise-cancelling headphones, visual timer, fidget objects, weighted blanket.
- Apartment assigned in advance and never changed during the stay; a named stay contact.
- Any alarm test or evacuation drill is announced the day before.
A question, a difficulty, a mistake on this page? Write to us at contact@lourson-du-lys.fr. Precise measurements for each space will be published when the works are finished.
